Privacy & Cookie Policy

1. Introduction

At Elite Case Management Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe, secure, and responsible way. This policy outlines how we collect, use, and protect your information when you interact with our website or services.

2. What Data We Collect

• We may collect and process the following types of personal data:
• Contact information (name, email address, phone number)
• Professional details (if you apply to work with us)
• Technical data (IP address, browser type, cookies, device identifiers)
• Usage data (pages visited, time spent on site, referring URLs)

We collect data when:

• You fill in a contact form
• You apply to join our team
• You browse our website

3. How We Use Your Data

• We process your personal data for the following purposes:
• To respond to your enquiries
• To process applications from professionals
• To provide information about our services
• To improve our website and user experience
• To comply with our legal and regulatory obligations

We will never sell or share your personal data with third parties for marketing purposes.

4. Cookies

Our website uses cookies to ensure the best user experience. Cookies are small text files stored on your device that help us understand how visitors interact with the site.

Types of cookies we use:

• Essential cookies – necessary for basic website functionality
• Analytics cookies – to track site usage (e.g., via Google Analytics)
• Performance cookies – to monitor technical performance and improve speed

By continuing to use our website, you consent to our use of cookies. You can control or delete cookies through your browser settings.

How to manage cookies:

You can usually modify your browser settings to decline cookies if you prefer. Please note that some website functionality may be affected.

5. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data (“right to be forgotten”)
• Object to or restrict certain types of processing
• Withdraw consent at any time (if processing is based on consent)

To exercise any of these rights, please contact us at hello@elitecasemanagement.co.uk

6. Data Security

We take data protection seriously and implement appropriate technical and organisational measures to protect your information. Our systems are encrypted and regularly monitored, and all data is stored in secure UK-based servers or GDPR-compliant platforms.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to external websites. This policy only applies to Elite Case Management Ltd’s website, so we encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or relevant legislation. Any updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Data Protection Lead

• Elite Case Management Ltd
• Email: hello@elitecasemanagement.co.uk