Nikki Hopkins
Director | Senior Case Manager | Specialist Occupational Therapist
Nikki Hopkins is a highly experienced Case Manager with over 22 years of clinical expertise supporting adults and children with complex injuries and rehabilitation needs. She holds a BSc (Hons) in Occupational Therapy and a Diploma in Case Management, and is a member of BABICM, CMSUK, and the Royal College of Occupational Therapists.
As a Director at Elite Case Management, Nikki brings a uniquely holistic, client-centred approach to complex case management. Her extensive background spans NHS, local authority, insurance, and private sectors across the UK and Australia, with a special focus on acquired brain injury, spinal cord injury, cerebral palsy, complex orthopaedic trauma, and multi-funded care systems.
Nikki is particularly skilled in post-discharge rehabilitation planning, advanced moving and handling, postural and seating assessments, and the coordination of 24/7 care packages. Her understanding of statutory and private care funding makes her an invaluable resource in streamlining support for clients with diverse and overlapping needs.
She works closely with solicitors, families, and multidisciplinary teams to deliver realistic yet ambitious rehabilitation programmes. Whether it’s reablement at home, major housing adaptations, or vocational rehabilitation, Nikki is known for her pragmatic leadership and her ability to tailor care pathways that reflect the client’s goals and environment.
Thamara Raju
Director | Senior Case Manager | Neuro-Physiotherapist
Thamara Raju is a highly experienced neuro-physiotherapist, case manager, and accredited expert witness with a dual background in physiotherapy and biomedical sciences. With over 20 years’ clinical experience, she has worked extensively across acute hospitals, private rehab centres, and community-based care.
As a Director at Elite Case Management, Thamara leads high-acuity neurological and musculoskeletal case management, with particular expertise in acquired brain injury, spinal cord injury, and stroke. She is known for her strategic, person-centred approach, and for delivering measurable outcomes through robust care coordination and SMART rehabilitation planning.
Thamara has a proven track record of managing complex, multi-agency cases, overseeing funding authorisations, supervising junior case managers, and ensuring seamless MDT integration. Her clinical leadership includes designing tele-rehabilitation pathways, implementing quality assurance frameworks, and delivering training on FES, gait analysis, and neuroplasticity.
Fluent in Tamil and with experience working through interpreters, Thamara brings cultural sensitivity and strong communication skills to every case. She is committed to enabling clients and families to visualise - and realise - ambitious recovery goals, no matter the complexity of their condition.
Dr Dimitrios Sampanis
Clinical Director | Expert Witness | Case Manager
Dr Dimitrios Sampanis is a highly specialist neuro-physiotherapist, academic, and expert witness with over 20 years’ experience in neurological rehabilitation and complex case management. He holds a PhD in Neuroscience and an MSc in Advancing Practice (Neurophysiotherapy), and is a registered physiotherapist with the HCPC and CSP.
As a Director at Elite Case Management, Dimitrios combines clinical leadership with deep medico-legal expertise. He has extensive experience managing catastrophic injury cases, coordinating multidisciplinary teams, and delivering outcome-driven rehabilitation across home, community, and inpatient settings.
His case management roles span both private and NHS pathways, with a strong emphasis on functional goal-setting, risk management, and long-term planning. Dimitrios is also a Principal Lecturer and Director of Physiotherapy Programmes at St Mary’s University, where he leads curriculum development and regulatory compliance for pre-registration training.
With a reputation for excellence in clinical governance, spasticity management, and neuroplasticity research, Dimitrios is committed to ensuring that every client receives bespoke, evidence-based care that prioritises independence and quality of life.
Hear from those we’ve supported...
A.N. (Stroke Client)
"Elite Case Management provided outstanding support throughout my rehabilitation. My case manager coordinated therapies seamlessly, communicated clearly, and always prioritised my goals. Their professional yet compassionate approach made a real difference to my recovery and quality of life."
A.N. (Stroke Client)
B.S. (Traumatic Brain Injury Client)
"I felt completely supported by Elite Case Management from the start. My case manager was reliable, approachable, and always responsive to my needs. Their organisation of care and attention to detail gave me confidence and peace of mind."
B.S. (Traumatic Brain Injury Client)
Solicitor C.D.
“Elite Case Management consistently delivers high-quality, client-focused support. Their case managers provide detailed, timely updates, and demonstrate excellent judgement in balancing clinical needs with legal requirements. They are a trusted partner in complex litigation cases, and I highly recommend their services.”
Solicitor C.D.
D.D. (Amputee Client)
“Thanks to Elite Case Management, I received the right therapies at the right time. My case manager listened carefully, advocated strongly on my behalf, and made sure every aspect of my care plan worked smoothly together.”
D.D. (Amputee Client)
A.D. (Spinal Cord Injury Client)
“Elite Case Management has been invaluable. My case manager not only arranged excellent rehabilitation services but also offered reassurance and guidance to me and my family. Their professionalism and kindness have been central to my progress.”
A.D. (Spinal Cord Injury Client)
Solicitor G.D.
“I have worked with Elite Case Management on several litigation cases and found their team to be exceptionally thorough, responsive, and professional. Their clear reporting and proactive coordination of rehabilitation made a tangible difference to both case outcomes and client wellbeing.”
Solicitor G.D.